16 Jobs in Clearwater, FL
Columbia Sussex Management is Hiring a Front Office Supervisor Near Clearwater, FL
- Assign and instruct Front Desk Agents, Operations and Bell Attendants in details of work. Observe performance and encourage improvement. Monitor lobby traffic to make sure staffing adjustments accordingly.
- Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Front Desk Agents, PBX Operators, Bell Attendants and other departments with any questions or requests.
- Resolve customer complaints by conducting thorough research of the situation and the most effective resolution. Authorize revenue allowances to remedy problems only after alternative solutions have been offered.
- Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton standards.
- Monitor performance of staff with performance evaluations and discipline issues. Make recommendations for training related issues when inconsistencies develop at the Front Desk.
- Perform other duties as assigned by Director of Front Office
- Complete daily checklists of duties, to assure that appropriate reports are filed.
- Pre-register all VIP's and Hilton Honors Reservations so that the rooms may be inspected, and at the same time to ensure amenities are delivered to the correct rooms.
- Transmit daily Hilton Honors accounts.
- Prepare daily forecast of expected arrivals and departures.
- Operation of office equipment such as facsimile and photocopier as needed.
- Respond promptly to guest requests for a supervisor or manager.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts.
- Basic mathematical skills and considerable skills in the use and operation of a calculator to prepare moderately complex mathematical calculation without error.
- Ability to listen effectively and comprehend the English language to understand and obtain instructions and information.
- Ability to see and hear in order to observe and detect signs of emergency situations.
Job Summary
Full Time
$40k-54k (estimate)
03/27/2024
06/27/2024
The job skills required for Front Office Supervisor include Front Office, Guest Service, Communicates Effectively, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.
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